Why Choose Us?

Great Customer Service

What to expect whether you contact us by phone, email, or via our website¦ Jigsaw piece cut-out of armchair image
  • We'll respond quickly and efficiently. We're customer focussed with a "can do", straightforward and friendly attitude
  • You'll be offered flexibility - well priced rental solutions for Short Term (1 to 5 months) or Long Term (from 6 months plus).
  • You'll be able to choose from our Traditional Classic and our Contemporary range of furniture.
  • You'll be able to pre-book a provisional delivery and installation date at the time we provide you with your rental quotation!
  • We'll be quick to react when blips occur (and they do in the real world) with personal attention to resolve problems.
  • You'll be dealing with loyal, motivated, committed, disciplined, well trained, reliable people when you deal with TFRC!

Good Quality Furniture & Accessories

  • Stored centrally in our secure warehouse facility in London.
  • Your furniture is picked from the stock that is available at the time of your installation.
  • Expertly protected, delivered and installed by our operatives.
  • We collect and return the keys to the property if needed (which saves Relocation companies and their clients time and money).
  • Every installation is managed on site by an experienced company supervisor.
  • A director oversees at least 10% of installations to monitor our team's performance.
  • A welcome letter and feedback questionnaire is given to every client on delivery - we use this to monitor quality control.

Streamlined office procedures to ensure a 1st class service

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  • Attention to detail from quotation stage through to installation and after care.
  • Entire process is finely tuned, properly documented and professionally executed.
  • We monitor delivery and installation, all work in progress (i.e. interim deliveries) and collections through the contract duration.
  • Job End Confirmation Form (instructions sent to office, warehouse & operatives).
  • Collection Procedures at client's property - check list given to each operative.
  • We keep our eye on the ball at every stage - so we can be flexible.
  • We aim for a smooth and trouble free furniture installation into every assignee's new home.